Improving the Experience of New Transfer Students through Collaborative Research and Integrated Program Development
presented by Cynthia Wolf Johnson, Ted Elling, Steve Coppola, Carolyn Blattner, University of North Carolina-Charlotte
Date of webinar: November 11, 2009
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Abstract
Faced with a noticeable decrease in returning student enrollment, the University of North Carolina at Charlotte identified new transfers as the single largest attrition-prone population. Presenters will describe a process that identified barriers to the success and retention of the transfer student population. An inter-divisional working group was formed to research causes of transfer student attrition and to propose an integrated series of programs and services to address issues specific to this population. Sample outcomes included: identification of risk factors, development of data-informed decision-making processes, and increased student success and retention. Programs that were developed and reframed included: admissions, community college support, new student orientation, academic advising, University College to assist new and transitioning students, campus engagement, and career planning. Sample data collection and assessment methods included: real time evaluation of new student orientation, early analysis of social and academic engagement and program participation, academic achievement metrics, and retention. Presenters will share multiple lessons learned and how this process is being examined by the University of North Carolina system and its constituent campuses, of which this institution enrolls the largest number of transfer students.
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