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Fifth Annual
National Symposium on Student Retention
September 30 - October 2, 2009
Buffalo, New York
REGISTER ONLINE FOR THE CONFERENCE BY CLICKING HERE!!!
If already registered, click here to login to your personal conference information site.
See information about the 2008 symposium here. |
NOTE: Make sure to bring your passport if you wish to travel across the border.
Here are some helpful links
Conference
Details
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Who Should Attend
The National Symposium on Student Retention offers attendees a
complete educational experience, with opportunities for collaboration
and networking among leaders and peers working to understand and
improve student success. The symposium focuses on research and evidence
based strategies that impact student retention and completion.
Informative sessions are coupled with a collegial atmosphere to
facilitate networking and interaction among participants. Executives,
administrators, institutional researchers, faculty and staff from
the academic and student support areas will find this symposium
useful and informative.
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Conference Objectives
The focus of the National
Symposium on Student Retention is not merely on retaining students
from the first-year through the second year of their academic program.
This conference is interested in sharing current research and strategies
which support student success throughout the entire Student Retention
Lifecycle supporting student success from enrollment, through year
to year retention, to completing a course of study that leads to
graduation.
- Highlight emerging research in higher education that can inform retention efforts at four-year and two-year institutions.
- Showcase successful, effective programs, retention strategies
and best practices of two-year and four-year institutions.
- Promote opportunities for dialog, networking, and shared understanding between colleagues.
- Identify useful research and resources for addressing the entire
retention life cycle from developing strategic plans and performance
indicators, through funding, implementing, and evaluating retention
efforts at the program and institutional levels.
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Keynotes & Invited Speakers
The symposium’s informative line up of speakers and invited presentations enables attendees to hear from leaders and researchers who can speak with authenticity about current student retention issues and who will share their observations about opportunities and challenges facing higher education.
This year our confirmed guest speakers include:
Randy Swing, Ph.D.
Dr. Randy L. Swing is the Executive Director of the Association for Institutional Research (AIR). AIR is a professional association of more than 4,200 institutional researchers, planners, and decision makers representing over 1,500 higher education institutions around the world. Prior to joining AIR, Swing served as Co- Director & Senior Scholar at the Policy Center on the First Year of College and as a fellow in the National Resource Center for The First-Year Experience and Students in Transition at the University of South Carolina. He has worked with numerous research teams in Japan, and served as an advisor to the Quality Assurance Agency of Scotland.
Dr. Swing has authored articles, chapters, monographs, and books, including Achieving and Sustaining Excellence in the First College Year (2006) and Proving and Improving: Tools and Techniques for Assessing the First College Year (2004). He is a frequent speaker at national and international conferences on institutional change, assessment, retention, and undergraduate student success. He serves on the editorial/review boards for the Journal of General Education, The Journal on Excellence in College Teaching, and Innovative Higher Education. For two decades prior to 1999, he held various leadership positions at Appalachian State University in assessment, advising, Upward Bound, and Freshman Seminar. He holds a Ph.D. in Higher Education from the University of Georgia, MA and ED.S from Appalachian State University, and a B.A. in Psychology from the University of North Carolina – Charlotte. Randy began postsecondary education as a first-generation college student at Davidson County Community College in Lexington, NC.
Nevin Brown
Nevin Brown is Director of Postsecondary Initiatives at Achieve, an independent, bipartisan, non-profit education reform organization created in 1996 by the nation’s governors and corporate leaders to help make college and career readiness a national priority.
Before joining Achieve, Brown was president of the International Partnership for Service-Learning and Leadership (IPSL), a New York-based organization that provided academic and community service study-abroad opportunities for undergraduate and graduate students. Prior to that, Brown was for eleven years a principal partner with the Education Trust; he worked closely with community-based school-university collaborative initiatives through the Trust’s K-16 and Community Compacts for Student Success initiatives, directed for six years the Trust’s annual national conferences, and was the communications officer for the Quality in Undergraduate Education initiative. From 1980-1991, Brown headed the Division of Urban Affairs of the National Association of State Universities and Land-Grant Colleges (NASULGC). He also has held previous appointments with the District of Columbia Public Schools, the American Association of State Colleges and Universities (AASCU), the University of Houston, and the Southern Regional Council’s Southern Governmental Monitoring Project.
Mr. Brown has been a member of the governing boards of the Urban Affairs Association (UAA), the National History Education Network, and the Colleges and Universities of the Anglican Communion (CUAC). He has also served as a review panelist for the National Science Foundation, Innovations in American Government Awards, and National History Day, and as a member of the editorial boards of several professional journals. He also co-chaired the European Links Committee for UAA from 1995-2003, through which he was involved in the creation of the European Urban Research Association (EURA).
Brown received a B.A. with highest honors in history from the University of California, Santa Barbara in 1972 and an M.A. in history from the University of Virginia the following year. In 2001 he received the Urban Hero Award of the National Association of State Universities and Land-Grant Colleges.
Doris Gonzalez
Doris González is senior program manager at IBM’s Corporate Citizenship & Corporate Affairs department. She has been at IBM since 1996 and manages grants made to schools and nonprofit organizations around the world, focusing on early childhood education, literacy, adult education, and bridging the Hispanic digital divide.
In May 2008, Doris managed all aspects of an inaugural summit that IBM hosted and co-sponsored titled "America's Competitiveness: Hispanic Participation in Technology Careers." The goal of the summit was to develop an aggressive action plan and timeline to address the critical shortage of job candidates in STEM (Science, Technology, Engineering and Mathematics) and, in particular, the low participation from the Hispanic community. As a direct result of the summit, Doris is now managing a technology grant to help reduce attrition rates for Hispanics in STEM fields.
Before joining IBM, Doris had a 14-year career in New York City’s public sector, most recently as Deputy Executive Director for Public Affairs at the New York City Public Schools. She also worked as Director of Government and Community Relations at the New York City School Construction Authority and as Assistant Press Secretary at the Metropolitan Transportation Authority.
Doris served on the advisory committee for the Council for Advancement of Adult Literacy’s report on “The Role of Corporate Giving in Adult Literacy”. She was a member of LiteracyUSA’s Corporate Advisory Board for four years; has been a board member since 1993 at New Youth Connections, a magazine written by and for New York City teens; and is an advisory board member for the United Way of New York City Communications Committee. She also served two years as chairperson of ASPIRA of New York’s Volunteer Initiatives Program. In 2001, Doris received the Community Service award from the Society of Hispanic Professional Engineers for outstanding contribution to and promotion of the Latino community; and the ASPIRA of New York Hispanic Achiever award, given to a select group of men and women of Hispanic descent who have made outstanding contributions to the organizations for which they work and to their communities.
A native of Santo Domingo, Dominican Republic, she is proud of being a product of the New York City public schools. She has a Bachelor of Arts degree in journalism from Baruch College, City University of New York.

Carl Dalstrom
Carl C. Dalstrom has nearly four decades of experience in financial aid for higher education. Prior to becoming president and chief executive officer of USA Funds® in 2000, he worked in a number of capacities at USA Funds and its former parent company, USA Group.
Dalstrom joined USA Funds in 1989 and subsequently directed a variety of initiatives and participated in industry-wide collaborative efforts that dramatically improved the delivery of student loan services. Immediately prior to becoming USA Funds’ CEO, he managed education loan operations as executive vice president of USA Group.
As USA Funds CEO, Dalstrom oversees an organization that since 1960 has guaranteed nearly $171 billion in education loans to help 19.7 million students and families across the nation pay for higher education.
Dalstrom has spearheaded a variety of efforts that encourage involvement of the business community in supporting higher education, with USA Funds in 2008 providing more than $15 million for programs that promote preparation for, access to and success in higher education. Included in that figure is $8.4 million in scholarships.
Before joining USA Funds, he directed Student Need Analysis Services at ACT and served as a campus financial aid administrator at the University of Illinois at Chicago and at Northeastern Illinois University in Chicago. He holds a master’s degree in education from Loyola University of Chicago and an undergraduate degree from Northeastern Illinois University.
He currently serves on the board of USA Funds and chairs the boards of its affiliates, SMS Hawaii® and Northwest Education Loan Association®. He also is a member of the board of Indiana Dollars for Scholars.
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Tentative Conference Schedule
| Tuesday, September 29, 2009 |
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Thursday, October 1, 2009 (cont.) |
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| 4:00 pm - 7:00 pm |
Registration |
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9:40 am - 11:40 am |
Concurrent Sessions |
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11:50 am - 1:30 pm |
Luncheon: |
| Wednesday, September 30, 2009 |
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Doris Gonzalez |
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1:40 pm - 4:40 pm |
Concurrent Sessions |
| 7:00 am - 6:30 pm |
Registration |
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| 8:30 am - 4:30 pm |
Pre-conference Workshops |
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Friday, October 2, 2009 |
| 5:00 pm - 5:30 pm |
Welcome Address |
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| 5:30 pm - 6:30 pm |
Keynote Address:/td>
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7:00 am - 12:00 pm |
Registration |
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Dr. Randy Swing |
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7:00 am - 8:00 am |
Opening Refreshments |
| 6:30 pm - 8:30 pm |
Reception |
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8:00 am - 9:15 am |
CSRDE Awards Presentation |
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and Plenary Address: |
| Thursday, October 1, 2009 |
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Carl Dalstrom |
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9:30 am - 11:30 am |
Concurrent Sessions |
| 7:00 am - 5:00 pm |
Registration |
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11:40 am - 12:00 pm |
Closing Remarks: |
| 7:00 am - 8:00 am |
Opening Refreshments |
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Dr. Rosemary Hayes |
| 8:15 am - 9:30 am |
Morning Plenary Address: |
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Approx. 1:00 pm |
Day Excursion to Niagara |
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Nevin Brown |
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Falls |
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Pre-Conference Workshops
Several full-day and half-day pre-conference workshops will be offered during the day of September 30th. Workshops provide attendees an opportunity to explore more deeply topics that may be of interest to them and their institutions. Attendees come away with specific, practical knowledge that they can put to work when they return to their institutions. Classes include:
Data and Decisions to Support Student Success
Full Day, 9:00 am - 4:00 pm
Presented by:
Gerald McLaughlin, DePaul University
Richard Howard, University of Minnesota
Josetta McLaughlin, Roosevelt University
Increasingly, college and university leaders base strategic decisions on data. The ability to access, analyze, and convert data into strategic information is critical for institutions to remain competitive with other institutions. This full day workshop will focus on ways to identify peer and competitive institutions, define key institutional performance measures related to retention and compare relative positions on these measures with other institutions. A team approach will be used in this workshop, so senior management and their institutional researchers are encouraged to sign up together for this workshop for maximum benefit.
Retention For Rookies
Half Day, 8:30 am - 12:00 pm
Presented by:
Tim Culver, Noel-Levitz
You've just been named coordinator of student retention at your institution-now what? Retention for Rookies is intended to give you a solid orientation about the retention field. Learn basic retention concepts. Identify resources that can help you evaluate the current state of affairs at your institution. Discover retention strategies that get results at two-year and four-year institutions and learn the best ways to plan for programs by laying the groundwork for success and gaining faculty support. A good starter course for those of you who have recently been told that "retention and student success" have been added to your responsibilities.
Early Alert and Warning Programs: An Intentional Approach to Ensuring Student Success and Persistence
Half Day, 8:30 am - 12:00 pm
Presented by:
Brandon Miller, Baylor University
This workshop will provide essential information to administrators, enrollment managers, faculty and professional advisors for designing and implementing a comprehensive and collaborative early alert and intervention program for their own respective campuses. Specific topics that will be addressed in this presentation include: description of key components of an early warning system, overview of relevant literature as well as existing early alert/intervention programs, methods for recruiting, training, maintaining communications with key stakeholders, techniques for engaging students in the process of grade recovery and planning for future success, as well as a discussion of assessment models that identify students most likely to depart prior to degree completion.
Targeted Intervention for At-Risk First-Time College Students and Transfers
Half Day, 1:00 pm - 4:30 pm
Presented by:
DeLaine Priest, University of Central Florida
Charlene Stinard, University of Central Florida
Bernadette Jungblut, University of Central Florida
How does the academy focus on identifying and utilizing targeted intervention programming for at-risk First Time in College students (FTICs) and transfer students confronting retention failure? This data-driven session examines in detail the retention challenges for specific sub-groups of FTICs and transfer students; the results of programs designed to address those challenges; and the transferability of these identification and programming experiences to other colleges and universities. We envision a three-dimensional mapping of data and findings with reference to at-risk students, program options, and institutional contexts that will provide workshop participants with at least three strategies for implementation in their respective campus communities.
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Day Excursion to Niagara Falls (optional)
Passport Required
Trip to Niagara Falls:
- Optional Off-Site Special Event
- Additional Registration Required
- *$25.00 per person (U.S. Dollars)
- Friday, October 2, 2009 (board buses at approx. 12:45pm)
Registrants will…
Enjoy exploring the magnificent Niagara Falls on both the Canadian and U.S. side. You will have time (about 2 hours on the Canadian side and about an hour on the US side) to see some of the sites on your own. Some attractions include:
We hope you will come join us on this exciting excursion.
* Meals and attractions are not included, so be sure to bring extra money (U.S. Dollars). Also, be sure to bring your passport for traveling to the Canadian side of the Falls.
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VIP Post-Conference Pass
New opportunity this year for post-conference access to symposium sessions on streaming video
- Conference attendees may purchase a pass to view all plenary and concurrent session presentations after the conference
- Streaming videos will be available for 30 days after conference for unlimited viewing
- Each pass provides one access point for viewing alone or with colleagues
- Pass must be purchased before or during the conference
- Cost is $175 for CSRDE members and $200 for Non-CSRDE members
If you have questions, please contact us at (405) 325-2158 or email us at csrde@ou.edu.
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Conference Registration
| Conference Registration Fees |
Amount Before Aug. 1st |
Amount After Aug. 1st |
Registrants from CSRDE Member Institutions
(Click here to see if your institution is a member)
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$425.00* |
$525.00* |
| * Membership fees must be up to date to receive discount |
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| Registrants from non-CSRDE Member Institutions |
$498.00 |
$598.00 |
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| Items Included with your Registration |
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| Conference Bag on Check-In |
Included ($35 value) |
Included ($35 value) |
| Welcome Goodies on Check-In |
Included |
Included |
| Opening Plenary with Randy Swing from AIR on Wednesday Evening |
Included |
Included |
| Welcome Reception-Beverages and Light Appetizers |
Included |
Included |
| Thursday Morning Plenary with Nevin Brown from Achieve |
Included |
Included |
| Thursday Luncheon with Doris Gonzalez from IBM |
Included |
Included |
| Friday Morning Plenary with Carl Dalstrom from USA Funds |
Included |
Included |
| Choice of Many Concurrent Sessions, Panels, Posters, and Tutorials |
Included |
Included |
Copy of the Proceeding of the 5th Annual National Symposium on Student Retention (CD).
Includes peer reviewed papers from all paper presentations as well as briefs from panelists and tutorials. |
Included ($198 value) |
Included ($198 value) |
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| Pre-Conference Workshop Registration Fees |
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Workshop I: Data and Decisions to Support Student Success
Wednesday, September 30, 2009 Full day - 9am - 4pm *(includes bag lunch) |
$125.00 |
$150.00 |
Workshop II: Retention for Rookies
Wednesday, September 30, 2009 Half day - 8:30am - 12pm |
$75.00 |
$100.00 |
Workshop III: Early Alert and Warning Programs: An Intentional Approach to Ensuring Student Success and Persistence
Wednesday, September 30, 2009 Half day - 8:30am - 12pm |
$75.00 |
$100.00 |
Workshop IV: Targeted Intervention for At-Risk First-Time College Students and Transfers
Wednesday, September 30, 2009 Half day - 1pm - 4:30pm |
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$100.00 |
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| Additional Items or Events |
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Day Excursion to Niagara Falls
Friday, October 2, 2009 Approx. 1 pm |
$25.00 |
$25.00 |
Thursday Luncheon Guest Pass
Thursday, October 1, 2009 11:50 am |
$25.00/guest |
$25.00/guest |
| Extra Conference Bag |
$35.00 |
$35.00 |
Extra Copy of the Conference Proceedings on CD
Contains copies of the reviewed papers, as well as briefs from panels and tutorials |
$100.00* |
$100.00* |
VIP Post-Conference Pass CSRDE Members
Must be purchased before or during the conference |
$175.00 |
$175.00 |
VIP Post-Conference Pass CSRDE Non-Members
Must be purchased before or during the conference |
$200.00 |
$200.00 |
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| * Must be purchased before or during conference. After conference the cost is $198. |
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Online Registration: Register for the conference by clicking here. You'll be given the opportunity to register for the conference, Pre-Conference Workshops, optional Day Excursion, and VIP Post-Conference Pass. Please be sure to include your email address with your registration.
Cancellation/Refund
Policy: Prepaid registrants who find they
are unable to attend may send a delegate in their place without
penalty. Refunds (less a 20% processing charge per registration)
will be made on any prepaid registration for which we receive
an advance written cancellation by September 11, 2009.
No Show: Those
who pre-registered and do not attend the conference without
written notification of cancellation will be charged the full
conference fee.
If you have any questions about the registration process, call (405) 325-1316.
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Call for Proposals
Note: Papers for accepted proposals are due May 15, 2009
Brief overview of Call for Proposals
CSRDE is particularly
interested in proposals for papers, panels, tutorials, and posters
which address current, evidence based research that advances knowledge
in the student retention and success fields. Proposals may
be submitted to address audience participants at introductory, intermediate,
or advanced levels of experience. However, authors should
be aware that while we will have a few participants that are interested
in introductory information, many of our participants are seeking
more advanced levels of understanding.
We are currently accepting proposals for this year's symposium. Below is a brief description of
the presentation tracks. You are encouraged to download and
review the full Call
for Proposals document for more details.
I. Programs and Initiatives
Proposals in this track will discuss innovative programs and
institutional initiatives which have been demonstrated to improve
student retention and success. New promising programs may be presented
with a discussion of preliminary findings. Examples of such programs
might include:
- Bridge programs
- Model advising centers
- Early alert programs
- Intervention programs (for poor math or English skills)
- Learning communities
II. Transfers and Retention
Proposals in this track will explore a variety of issues related
to transfer student retention, at community colleges and/or four
year institutions. Topics may include but are not limited to:
orientation, preparation, and integration of transfers into campus
life, compare and contrast approaches to first-time freshman and
the transfer population, examining institutional retention/graduation
rates of transfers, and data collection issues.
III. Looking Beyond the First Year Retention
CSRDE data indicates that the overall percentage of freshmen
who do not continue after the second year and subsequent years
is often equal to the percentage of students that do not continue
after the freshman year. Proposals in this track will discuss
what is being done to sustain institutional retention initiatives
beyond “First-Year”; research on students that do
not persist during or after the second year to better understand
this phenomenon, and retention interventions for these students.
IV. Retention and Special Populations
Continuing the CSRDE tradition of tracking diverse student populations,
proposals in this track will address the status of diverse student
populations and retention efforts directed toward these groups,
including but not limited to: minority students, science, technology,
engineering and mathematics majors (STEM) or other academic majors
of concern, community college transfers, non-traditional and distance
learning students.
V. Data, Technology, and Methods
Proposals in this track will provide presenters with an opportunity
to share analytical methods, or technology that is useful in the
study of student retention issues. Specific topics of interest
could include assessment methodologies for identifying at risk
populations, data mining techniques, and evaluation of retention
initiatives.
VI. Theoretical Models
These proposals will focus on concepts, principles, or relationships
between concepts and principles, which affect the student retention
life cycle. Examples might include research on theories of engagement,
or student perception. Prediction of retention and graduation,
and the influence of student, institutional or external variables
(economy) would also be examples of topics.
For more detailed information on submitting proposals
Questions? Call 405-325-2158.
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Conference Hotel - Adam's Mark Hotel, Buffalo, New York

Address: 120 Church St.
Buffalo, New York
The Adam's Mark Hotel in Buffalo NY provides more of the comfort, amenities and entertainment choices you desire. This remarkable Buffalo hotel has 486 deluxe guest rooms, including a variety of luxurious suites. It offers an extensive list of amenities and services that ensure every guest will experience absolute comfort and pleasure.
The Adam’s Mark is located at the Waterfront in the heart of the Buffalo downtown business district within walking distance of the Niagara Convention Center, theatre, and major sports complexes. You can get from the Buffalo-Niagara International Airport to the Adam’s Mark Buffalo-Niagara hotel in 15 minutes. Favorite attractions such Niagara Falls and Casino Niagara are only 20 minutes from the hotel.
In order to receive the special conference rate ($92/night) at the Adam's Mark Hotel, reservations must be made by clicking here. The special rate is not available over the phone. If you need assistance with your reservations, please contact the CSRDE at (405) 325-2158.
Note: The special conference rate of $92 is available until midnight on Wednesday, September 9th 2009, OR whenever our block of rooms sell out, whichever comes first. If you delay you may be required to pay a higher rate, or possibly even stay at a different hotel if the Adam's Mark is full.
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Exhibitor and Sponsor Information
- Do you want to build relationships and network with executive decision makers from a wide variety of institutions?
- Do you want to gain broader exposure for your new products and services?
- Do you want to position your company as a market leader?
If your answer is yes, then you should become an exhibitor or sponsor at our 5th annual National Symposium on Student Retention. We are now accepting application for exhibitors and sponsors for
this year's symposium. There are a number of options for participating
in this year's program and interacting with participants. If you are interested in being an exhibitor or sponsor, download the pdf documents below for more information on this exciting opportunity.
If you
have any other questions or would like to be an exhibitor/sponsor, contact Dr. Rosemary Hayes at 405-325-2158.
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